12 Principles of Care

Lake Village Nursing & Rehabilitation

1. A person-centered community supports the individual needs of each member to enjoy the variety and spontaneity of life. Collaboration between those who live, visit, and serve is key to sustaining a person-centered community.

2. Suffering in Elders is caused by helplessness, loneliness, and boredom.

3. Independence, companionship, and activity foster a life worth living.

4. In a person-centered community, we treat others as "they" would like to be treated.  Understanding how others want to be treated is essential to preserving independence and minimizing feelings of helplessness.

5. Empowerment means the care giver and receiver have decision-making authority.

6. A focus on relationships, not tasks, engenders companionship and eliminates feelings of loneliness.

7. Life involves growing, learning, and experiencing.  Meaningful activities prevent boredom and restore a zest for life.

8. Team members who SHARE of themselves help to create extraordinary teams that generate WOW results.

9. World class customer and employee service creates an environment where everyone feels loved, informed, and comfortable.

10. Clinical expertise is the servant to true care, never its master.

11. A beautiful building is essential to ensuring all who enter the community feel WELCOME.

12. Humble and driven leadership is essential to ensuring companionship, independence, and activity.